Faq's

Q. Is it safe to order online?
A. Absolutely. We prioritize the security of the information you provide when placing an order on our website or through any other method. All details submitted during the ordering process are accessible only to our staff, and we ensure that our employees are well-informed about our security and privacy policies. If you have any further questions regarding the security of online ordering at TechAtelier.site, please don’t hesitate to email us at techatelier46@gmail.com

Q. How do I place an order?
A.Select the product you wish to purchase.
Click the “Add to Cart” button.
You can add multiple items by navigating to different products and adding them to your cart.
Once you’ve added your items, click on “Cart” in the menu.
Review your items and click “Proceed to Checkout.”
Enter your billing information and verify your order details (including total cost).
Click the “Place Order” button at the bottom of the form.
Your order will be confirmed via email, and you can choose the Cash on Delivery (COD) payment option.
Q. How can I cancel an order on TechAtelier.site?
A. To cancel your order, please log into your account. For guest users, you can call our helpline during business hours to cancel your order. You also have the option to cancel during the final confirmation call.

Q. What is your returns policy?
A. For information about our return policy, please refer to the “Return Policy” section on our website.

Q. What is your refund policy?
A. For details about our refund policy, please check the “Refund Policy” section on our website.

Q. What are your shipping costs?
A. We are pleased to offer free shipping on all orders!

Q. Which courier services do you use for shipping?
A. We utilize M&P, TCS, and Leopards Courier Services for our shipping needs.

Q. What is the delivery time?
A. Orders are typically delivered within 2-3 working days following the confirmation call.

Q. How can I order a product that is out of stock?
A. You can pre-order any out-of-stock product by contacting us via phone or email.